7c78 Frequently Asked Questions

Creating a 7c78 account takes under three minutes. Visit 7c78.vip, tap the registration button, and enter your mobile number, a secure password, and your date of birth. You must be 21 years or older to register. A verification code is sent via SMS — enter it to activate your account. Once active, you can make your first deposit immediately using bKash, Nagad, or Rocket and start playing straight away.

7c78 accepts a valid National ID Card (NID), passport, or driving licence for KYC. You will need to upload a clear photo of the front and back of your document together with a selfie holding the document. KYC is required before your first withdrawal and is typically reviewed within 24 hours on business days. All submitted documents are stored under strict data-privacy standards and used only for identity verification purposes.

Use the Forgot Password link on the 7c78 login page to reset your password instantly. Enter the mobile number registered to your account and you will receive a one-time SMS code. Enter the code, set a new password, and log in straight away. If you no longer have access to your registered mobile number, email [email protected] with your account details so our team can verify your identity manually and restore access.

No — 7c78 strictly permits one account per person. Running multiple accounts violates our Terms and Conditions and will result in the suspension of all linked accounts, forfeiture of all balances, and cancellation of any active bonuses. If a duplicate account was created by mistake, contact [email protected] immediately so our team can merge or close the duplicate before an automated review is triggered.

To permanently close your 7c78 account, email [email protected] with the subject Account Closure Request from your registered contact. Before closing, withdraw any remaining balance — funds in a closed account cannot be recovered later. Closure is processed within 5 business days. If you are closing because of gambling concerns, we strongly recommend activating the self-exclusion tool instead, which provides a structured cooling-off period and added safeguards.

bKash deposits on 7c78 are credited to your balance instantly — usually within 30 seconds of completing the transfer. There is no manual processing delay. Deposits work 24 hours a day, 7 days a week, including public holidays. The minimum deposit via bKash is ৳200. If a deposit does not appear within 5 minutes, contact support with your bKash transaction ID and our team will investigate immediately.

7c78 accepts bKash, Nagad, Rocket, and Upay for instant deposits in Bangladesh. Bank transfers via Dutch-Bangla Bank, BRAC Bank, Islami Bank Bangladesh, Sonali Bank, and City Bank are also supported. Visa and Mastercard debit and credit cards are available for international players. All deposits are processed in Bangladeshi Taka (BDT) with no currency conversion fees applied by 7c78.

The minimum withdrawal amount on 7c78 is ৳500 for bKash, Nagad, and Rocket. For bank transfers the minimum is ৳1,000. Standard verified accounts have no maximum daily withdrawal cap, though withdrawals above ৳100,000 may require an additional identity check. Most bKash and Nagad withdrawals arrive within 1 to 4 hours during business hours. Requests submitted outside business hours are processed on the next working day.

Withdrawal delays on 7c78 are most often caused by an incomplete KYC verification, an active wagering requirement on a bonus, or a routine security review triggered by the withdrawal amount. Your bank or mobile wallet may also be experiencing processing delays on their end. If your withdrawal has been pending for more than 24 hours, contact [email protected] with your transaction reference number and we will resolve it as quickly as possible.

7c78 does not charge any platform fees on deposits or withdrawals. Your mobile banking provider — bKash, Nagad, Rocket, or Upay — may apply their own standard transaction charges, which are outside 7c78's control. Bank transfer fees are set by the originating bank. We recommend checking your mobile wallet or bank's current fee schedule before initiating a transaction so you know the exact amount to send.

7c78 covers a wide range of cricket betting markets including the Bangladesh Premier League (BPL), Indian Premier League (IPL), T20 World Cup, ICC Cricket World Cup, Asia Cup, and international series featuring the Bangladesh Tigers. Both pre-match and live in-play betting are available. Markets include match winner, top batsman, total runs, player of the match, and many more. Odds are updated in real time throughout each match.

All slot games on 7c78 use certified Random Number Generator (RNG) technology, which guarantees that every spin outcome is completely independent and unpredictable. Games sourced from providers such as Pragmatic Play, NetEnt, and Microgaming are independently tested and audited. Published Return to Player (RTP) figures are accurate and verified. 7c78 does not alter game outcomes — all results are determined solely by the certified RNG.

Yes — 7c78 is a fully browser-based platform that works seamlessly on Android and iOS without any app download required. Open 7c78.vip in Chrome, Firefox, or Safari on your phone and the site automatically adapts to your screen size. All features including cricket betting, live casino, slots, deposits, and withdrawals are fully accessible from the mobile browser. The platform is optimised for the most popular smartphones used in Bangladesh.

7c78 offers a comprehensive live casino section powered by Evolution Gaming, Ezugi, and Pragmatic Play Live. Available titles include Live Baccarat, Live Roulette, Live Blackjack, Andar Bahar, Teen Patti, Dragon Tiger, and popular game-show formats like Crazy Time and Mega Ball. Live dealers operate around the clock. Many tables start from as little as ৳100, making them accessible for players across all budget levels in Bangladesh.

In addition to cricket, 7c78 offers betting markets on football, kabaddi, field hockey, and major international leagues. Football coverage includes the English Premier League, UEFA Champions League, FIFA World Cup qualifiers, and domestic Bangladeshi football fixtures. Kabaddi and hockey markets are added during peak tournament seasons. The full list of available sports and events is updated regularly on the 7c78 sports betting page.

7c78 offers a welcome bonus on your first deposit as a new registered player. The bonus percentage and maximum amount are shown on the promotions page at the time you register — offers are updated periodically so the current terms apply. To qualify, make your first deposit using bKash, Nagad, Rocket, Upay, or a supported bank transfer and meet the minimum deposit threshold stated in the active promotion. Wagering requirements apply before bonus funds can be withdrawn.

The wagering requirement on a 7c78 bonus specifies how many times you must bet the bonus amount before any winnings from it can be withdrawn. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place ৳20,000 in total qualifying bets before withdrawal is unlocked. The exact rollover for each promotion is stated clearly in its terms. Cricket betting and slot wagers typically count 100% toward completing the requirement.

Yes — winnings from free spins awarded by 7c78 are subject to wagering requirements before they can be converted to withdrawable cash. Free spin winnings are typically credited as bonus balance rather than real-money balance until the rollover is fully met. The applicable wagering multiplier is stated in the specific promotion that awards the free spins. Always read each promotion's individual terms carefully to understand the exact conditions before claiming.

7c78 runs regular reload bonuses and loyalty promotions for existing players. To claim a reload bonus, navigate to the Promotions section of your account, select the active offer, and opt in before making your qualifying deposit. Loyalty rewards are tracked automatically based on your wagering activity — the more you play, the higher your tier and the better the rewards available. Check the Promotions page regularly as new offers are added around BPL season, Eid, and other key dates.

7c78 is a safe and reliable online gaming platform that uses 256-bit SSL encryption to protect all player data and financial transactions. Games are supplied by certified international providers with independently audited RNG and RTP figures. Strict KYC and anti-money-laundering procedures protect both players and the platform. 7c78 does not make specific claims about local regulatory status — players are responsible for understanding applicable laws in their own jurisdiction before playing.

The minimum age to register and play on 7c78 is 21 years old. This rule applies to all players in Bangladesh without exception. Age is verified during the KYC process and any account found to belong to a person under 21 will be immediately suspended, all funds returned, and all winnings voided. 7c78 takes underage gambling prevention seriously and encourages parents to use parental controls to block access to online gaming platforms on shared devices.

If you feel gambling is becoming a problem, 7c78 provides a self-exclusion tool that blocks your access to the platform for a minimum period of 6 months, extendable up to permanent exclusion. To activate it, go to Account Settings, select Responsible Gaming, then Self-Exclusion — or email [email protected] with Self-Exclusion Request in the subject line. Once activated, self-exclusion cannot be reversed before the minimum period ends. Your wellbeing always comes first at 7c78.

Yes — 7c78 provides several responsible gaming controls inside your account settings. You can set daily, weekly, or monthly deposit limits in BDT that take effect immediately and require a 24-hour cooling-off period before any increase. Session time limits automatically log you out after a chosen duration. Reality-check reminders can be enabled to display your session length and net result at regular intervals. All tools are designed to help you stay in full control of your gaming activity.